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	<title>SocialAdr Blog &#187; feedback</title>
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		<title>We Want to Hear from You</title>
		<link>http://blog.socialadr.com/news/we-want-to-hear-from-you/2009-11-07/</link>
		<comments>http://blog.socialadr.com/news/we-want-to-hear-from-you/2009-11-07/#comments</comments>
		<pubDate>Sun, 08 Nov 2009 01:51:55 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[feedback]]></category>
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		<category><![CDATA[valuable service]]></category>

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		<description><![CDATA[Our primary focus is to deliver a valuable service to you, our customer.  In some ways, it seems like it&#8217;s easy for us to know how well we&#8217;re doing.  We can track basic site usage, we can tell how many of our users are sharing links, and we can track the number of subscribed users [...]]]></description>
			<content:encoded><![CDATA[<p>Our primary focus is to deliver a valuable service to you, our customer.  In some ways, it seems like it&#8217;s easy for us to know how well we&#8217;re doing.  We can track basic site usage, we can tell how many of our users are sharing links, and we can track the number of subscribed users over time.</p>
<p>But it&#8217;s hard to garner much detail from those numbers.  There&#8217;s no way for us to know WHY they&#8217;re doing what they are.  Let&#8217;s say that yesterday the number of shares was down from normal.  Was it because there was a slowdown in the service?  Or maybe there was a major launch and many people were occupied with something else.</p>
<p>The point is that the only way for us to know how the service is working for you is if <strong><em>you</em></strong> tell us.  There&#8217;s nothing we like better than hearing from our members because that feedback is clear and accurate.  We don&#8217;t have to worry about interpretation &#8211; we&#8217;re getting the information straight from the source.</p>
<p>Is there some aspect of SocialAdr you absolutely love?  Let us know.  Something you think it just too cumbersome?  Let us know.  Got a great idea for a new feature you think everyone would enjoy?  Let us know.  Whatever it is, positive or negative, we want to hear from you.</p>
<p>How do you get a hold of us?  There are lots of ways.  You can send us a message through the <a href="http://socialadr.com/pg/contact">contact form</a> on the site.  You can connect with me directly on Twitter: <a href="http://twitter.com/benroy">Ben Roy</a>.  You can leave a comment on the blog, of course.  And if none of those work for you, you can always email me at: ben -at- socialadr.com.</p>
<p>So please, don&#8217;t leave us in the dark.  Get in touch with us and let us know what we&#8217;re doing well or what you&#8217;d like to see us do better.</p>]]></content:encoded>
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